Dashboard reporting product that helps Merchants understand their customers and saves time
- A live view into the financial operations of your business.
- Fully integrated into our Unify switch, Mentor enables merchants to have real time visibility into individual transaction level details, unique customer behaviour, product performance at a SKU level, terminal information and more.
- Don’t wait until the end of the day, week or even month for access to key business performance indicators – the data presented in Mentor is always real time.
Transaction Level Detail
- Performance Statistics (e.g. Average Transaction Size, Avg. Transactions per Terminal, Transactions per Hour vs. Previous Day)
- By Terminal, Store or Company.
- Individual Transaction Details
- Filters to search transactions of interests
- Full context of every single transaction
- Sales Information
- Full insight into the sources of transactions (Credit, Debit, Amex, EFTPOS, etc)
Provide access only to the relevant information to the required positions in your business
- Mentor has the capabilities to show/hide certain info to different user levels (e.g. Area Managers can only see the stores in their region).
- Insights to the Basket Level
- Best/Worst performing products (by value or volume).
- Typical product purchase associations (e.g. Milk with Eggs).
- Benchmarking performance over time.
Customer Insights: Real World Insights which were previously only available to online companies.
- Measure Loyalty = New vs. Returning Customers
- Detailed insights into each unique customer token
- Total transactions/value across your store network
- Itemised list of previous transactions within your network
- Customer Segments (e.g. High Value, At Risk of Loss, etc).
- Benchmarks of this customer vs. the segment.
- Favourite products, per customer.
- Favourite stores, per customer
- Performance Statistics for each Terminal (e.g. Transactions, Dollars, over time and versus previous periods).
- Monitor Software Versions across your terminal fleet
Terminal Fleet information
- Real time battery level and notifications of predictive hardware failure.
- Real time location information (never lose a terminal again).
- Terminal Performance Insights